Shipping & returns information
At Tammy Knoch, Artist, we understand that receiving your new abstract art piece safely and efficiently is just as important as the art itself. We are committed to ensuring a smooth and transparent process from our studio in Marietta, Ohio, to your home. Explore our policies below to understand how we handle shipping and returns, so you can shop with confidence.
Frequently asked questions
We've gathered answers to common questions about shipping and returns to make your experience as clear and enjoyable as possible. If you don't find what you're looking for, please don't hesitate to reach out!
How do you usually send your artwork to customers, and where can you ship it? What are the typical costs or options for shipping?
We partner with UPS for reliable shipping of all our abstract art pieces. We are proud to offer shipping services across the United States. For international shipping inquiries or specific cost estimates, please contact us directly. Shipping costs are calculated at checkout based on the artwork's size, weight, and destination.
Once someone buys a painting, how long does it usually take for them to receive it?
Once your order is placed, please allow up to 2 weeks for your original abstract artwork to be carefully prepared, packaged, and delivered to your doorstep. Each piece is handled with the utmost care to ensure its safe arrival.
What should a customer do if they're not completely happy with their artwork, or if it arrives damaged? What are the steps to return it?
Your satisfaction is paramount. If your artwork arrives damaged, please contact us immediately at [[email]] or 740-538-3338. We will arrange for a full refund or a replacement if available. If the product did not match the description on our website, we are happy to facilitate an exchange.
If someone decides to return a piece, how long do they have to do it, and who usually covers the cost of sending it back?
We offer a 30-day satisfaction guarantee from the date of delivery. If you wish to return an item within this period, please note that returns are at the buyer's expense. Please contact us to initiate the return process at info@tammyknochartist.com.
Seamless art delivery
Our commitment is to bring beautiful abstract art from our studio to your space with care and confidence. We ensure every piece is handled with the attention it deserves, because your satisfaction is our priority. Discover the perfect addition to your collection today.